The Southampton Citizens Advice Bureau, is an independent charity offering free, independent, impartial advice to the people of Southampton. Between them, Citizens Advice Bureaux make advice available from over 3,500 locations in England and Wales including high streets, community centres, doctors’ surgeries, courts and prisons. We are a member of the national body, Citizens Advice (CitA).


Our Aims and Principles

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives.

We value diversity, promote equality and challenge discrimination.


Do you need advice? Get in touch with us to find out how the Southampton Citizens Advice Bureau can help you.


Social Policy

The Citizens Advice Bureau is here to give more than just advice and information. Social policy is also an aim of the Citizens Advice Bureau and an important part of what we do.  We look at the overall social issues affecting our clients and use clients’ stories anonymously to campaign for policy changes that benefit the population as a whole.  Due to the sheer number of clients seen each year at Citizens Advice Bureaux around the country, we are able to see if there are  recurring injustices being caused by existing policies and are able to bring evidence of problem areas to the attention of individuals and organisations to influence change.  Social policy work is not only conducted on a national level, but also at a local and regional level where issues can be raised and used to improve the lives of residents in Southampton.






 Southampton CAB is a Company limited by guarantee (Company reg. No:4391330) and charity (reg no:1093678)